FireDeck is a platform for fire protection contractors. It builds AHJ-ready submittal packages, runs field service and inspections, invoices your customers, and answers your phone with an AI receptionist. You buy only the modules you want, and the app shows only what you bought.
Create your account
- Go to the sign-up page and fill in Shop Name, Email, Password, and Confirm Password.
- Use your company name for Shop Name — it appears on your submittal packages.
- Your password needs 8 or more characters with at least two of: uppercase, lowercase, number, symbol. The strength meter under the field tells you when you're there; Create account stays disabled until you are.
- Click Create account.
Verify your email
Signing up sends a verification link to the address you entered and lands you on a Check your inbox screen. Click the link in that email to activate the account. If it doesn't arrive, check your spam folder, or sign in — the login page will tell you the email isn't verified and offer a Resend verification email link.
Once you click the link you'll see Email verified with a button that takes you where you need to go next: straight into the app if your shop already has access, or to the plan page if it doesn't.
Choose your plan
The plan page is where you decide what your shop gets.
- Pick Monthly or Yearly at the top. Yearly bills twelve months for the price of ten.
- Choose a bundle — Office (Submittals + Customer Invoicing) or Complete Platform (Submittals + Invoicing + AI Answering) — or skip the bundles and check individual modules from the à-la-carte list: Submittals, Customer Invoicing, Field Service & Inspections, AI Answering Service, AI Assistant, Receipts & Reconciliation.
- Watch the Total at the bottom update as you select, then click Subscribe now to go to checkout.
- At checkout, enter the code LAUNCH for your first month free on monthly plans.
When checkout completes you land back on the dashboard with a confirmation. Access is tied to your subscription, so if it lapses, FireDeck sends you back to this page.
Set up your shop
After you subscribe, the dashboard shows a Finish setting up your shop banner. Click Continue setup to open the setup checklist. Nothing here blocks the app — it's a map, and you can leave and come back:
- Tell FireDeck what work you do — check the service lines you run and click Save trades. Your trades decide which tools appear. You can change them later under Settings → Shop Info.
- Confirm your modules — review what's active, and use Open billing to add or drop modules.
- Load your book of business — import your customers from a spreadsheet, or your unit inventory by CSV if you run inspections. See Customers and Invoicing.
- Put the field app on a phone and run a visit — for shops with Field Service. See Work Orders and Inspections.
The banner stays on the dashboard until the checklist is done. Hide for now mutes it for the current browser session.
Find your way around
The sidebar on the left shows your shop name at the top and the navigation below it. Dashboard always sits at the top on its own — it's your project list, with a New Project button and an Archived view.
Under it are collapsible groups. A group only appears if your shop owns that module and your account has permission for it, so a submittals-only shop sees a much shorter list than a full-platform shop:
- Submittals — Submittals, Device Library, Canvas Builder
- Compliance — Asset Registry, AHJ (see AHJ & Compliance)
- Field Service — Work Orders, Customers, Contracts, Inspections, Inventory, Tech Activity, Time Off, Documents, Price List, Shop Settings, App Forms; which of these appear depends on what your shop has enabled
- Billing — Invoicing, Receipts
- Answering & AI — Answering Service, AI Assistant, Disclosures (see Answering and AI Assistant)
- Settings — Shop Info, Team, Email Templates, Documents, Billing, Payments, Account
Click a group heading to expand or collapse it; the group holding your current page opens automatically. On a phone the sidebar becomes a drawer behind the menu button in the top bar. At the bottom of the sidebar you'll find your email address, a Help & Support link that opens this help center, and Sign out.
To bring your crew in, go to Settings → Team — see Team & Settings.
Your first submittal in five minutes
- From Dashboard, click New Project, fill in the job details, and click Create Project. Details in Projects.
- Opening a project adds a Current Project group to the sidebar with Overview, Devices, Circuits, Cut Sheets, and Submittal.
- Go to Devices and click Add Device to pull devices in from the global library or your own. Assign them to panels and circuits — see Devices & Circuits.
- Go to Submittal and click Generate Submittal. FireDeck builds the package — cover sheet, device schedule, and load calculations — and downloads the PDF.
Full detail on cover sheets, AHJ profiles, and the submittal builder is in Submittals.